Concierge Medicine Frequently Asked Questions
Answers to common questions about concierge medicine, membership, insurance, physician access, primary care, specialist coordination, and becoming a patient at Peninsula Doctor in Menlo Park
About Concierge Medicine
Concierge medicine is a membership-based model of medical care that allows physicians to care for a smaller number of patients and provide more time, access, and personalized attention. At Peninsula Doctor, our physicians care for 100 patients each.
A concierge doctor is a physician who provides care through a membership-based practice. The smaller patient panel allows for longer appointments, greater availability, and a deeper understanding of each patient’s health over time.
A concierge primary care physician provides comprehensive ongoing medical care within a membership-based practice that allows for fewer patients, longer visits and greater physician access. At Peninsula Doctor, our concierge family medicine physicians provide primary care, preventive medicine, same-day care, women’s health, complex medical management and longevity-focused care from our Menlo Park practice.
Concierge medicine provides a closer, more personal relationship with your physician, greater access when you need care, more time during appointments, same-day visits when needed, comprehensive preventive care, and close coordination of your healthcare.
Yes. Peninsula Doctor is an independent concierge family medicine practice located in Menlo Park. Our physicians are experienced Family Medicine physicians who provide comprehensive primary care for individuals and families, including preventive care, acute and chronic medical care, women’s health, menopause care and longevity medicine.
Concierge medicine may be a good fit if you value a close relationship with your physician, convenient access to care, longer appointments, proactive preventive care, and a doctor who serves as your healthcare advocate—remaining closely involved, coordinating your care, and helping you navigate medical decisions over time.
Every concierge practice is different. Consider the physician’s experience, patient panel size, availability, services included, approach to preventive care, and specialist coordination. Just as important is the personal connection—choosing a physician you trust, feel comfortable with, and can build a close, long-term relationship with is at the heart of concierge care.
Peninsula Doctor Membership
Membership fees vary depending on the type of membership. Our team can provide current membership information and explain exactly what is included during an introductory call.
No. Peninsula Doctor is an independent, membership-based medical practice and does not accept or bill health insurance. Membership fees are paid directly by patients.
Yes. We strongly recommend maintaining comprehensive health insurance for services outside our practice, including hospitalizations, emergency care, specialist services, medications, imaging, and other medical expenses.
Peninsula Doctor does not accept or bill Medicare for any services provided by our practice. Patients however can continue to use Medicare for eligible care outside Peninsula Doctor, including hospital care, specialists, medications, imaging, and other covered services.
Appointments & Medical Care
Yes. Our physicians maintain intentionally small patient panels so we can accommodate same-day appointments.
Yes. Direct physician access is an important part of our model. Members can reach their physician when medical questions or concerns arise, including outside regular office hours when appropriate.
Appointments are scheduled based on what you need rather than a standard short visit. Our comprehensive annual physicals are particularly extensive, allowing time for a detailed review of your health, concerns, risk factors, and preventive care.
Yes. When medically appropriate, we can provide care by phone or video. Whenever an examination, testing, or in-office equipment would improve your care, we will recommend seeing you in person.
Our Menlo Park office provides comprehensive primary and preventive care, physical examinations, blood draws, vaccinations, diagnostic testing, and a variety of common office-based procedures.
Your Health & Care Coordination
Yes. Prevention is central to our approach. Comprehensive physicals allow us to evaluate your health in depth, review relevant screening and diagnostic testing, identify risk factors, and develop a personalized plan for long-term health.
Yes. Our physicians provide comprehensive women’s health care, including care during perimenopause and menopause. Dr. Judy Kim has particular expertise in this area as a Menopause Society Certified Practitioner.
Yes. Longevity care is integrated with primary and preventive medicine and may include advanced diagnostics, cardiovascular and metabolic health assessment, nutrition, fitness and strength, body composition, and strategies designed to support healthy aging.
Yes. We coordinate closely with specialists and help patients navigate referrals, testing, treatment recommendations, and follow-up so that their care remains connected rather than fragmented.
Yes. Our physicians regularly coordinate care with specialists throughout the Bay Area, including Stanford Health Care, UCSF Health, Sutter Health/PAMF, El Camino Health, Sequoia Hospital, and other medical centers based on each patient’s needs.
Becoming a Patient & Accessing Care
Becoming a patient starts with a conversation with our practice founder, Sabina, followed by an in-person meeting with one of our physicians. Contact our team to schedule a brief call to learn more about our practice, membership, and services.
Our medical office is located in Menlo Park, California, in the heart of the San Francisco Peninsula and Silicon Valley.
Our patients come from throughout the San Francisco Peninsula and greater Bay Area, including Menlo Park, Atherton, Palo Alto, Woodside, Portola Valley, Los Altos, and San Francisco.
Our physicians remain available to help when you are traveling. We can advise you remotely, help determine the appropriate level of care, coordinate with local physicians or medical facilities when needed, and remain involved in your care while you are away.
The best care starts with hello.
Let’s start a conversation. We’re real people, and we’ll respond right away — this time and every time. It’s a promise.