Medical Assistant (MA) / Licensed Vocation Nurse (LVN) – Private Medicine / Family Medicine
Peninsula Doctor is an established, successful Concierge Family Medical practice based in Menlo Park. We are dedicated to restoring the simple and powerful vision that the relationship between a physician and a patient forms the vital core of primary care.
Our team is committed to creating better health outcomes by building deeper, more lasting connections with our patients. We combine these patient-first values with the best of personalized diagnostics and preventative care to treat the person as a whole.
Because we believe exceptional primary care relies on an exceptional workplace experience, we are equally committed to providing our medical team with a genuine work-life balance. By offering our physicians uncompromised time to focus on patient care, we ensure our staff is also free to devote as much attention to their families as they do to our patients.
What will you be doing in this role?
You will practice in a personable, non-hospital environment that prioritizes exceptional, personalized care and hospitality. Success is measured by the depth of your patient connections, care quality, and the member experience—not speed or volume. You will work closely with our physician and care team to deliver high-level patient care, ensuring that our patients’ experiences leave them feeling their needs have been met in ways that go above and beyond. Hospitality is a core job requirement and must be practiced consistently.
Job Requirements & Skills:
Responsibilities
- Deliver comprehensive, customized, and hospitality-forward patient care; act as a patient advocate, coordinator, and liaison, anticipating needs in all interactions.
- Perform blood draws, EKGs, specimen collection, waived testing (urine dipstick, blood glucose), and administer routine immunizations; maintain strict adherence to safety and infection control standards. (Note: Phlebotomy is a significant part of this role).
- Prepare for appointments by gathering necessary information (labs, procedural results), equipping exam rooms, and assisting physicians with procedure set-ups and examinations.
- Promptly and accurately document all therapies, medications, vitals, and clinically relevant interactions in the EMR.
- Manage high-level care coordination with outside specialty providers, ensuring appropriate verifications and authorizations are complete before the patient sees specialists.
- Schedule, edit, and maintain appointments, responding to inquiries from patients and their families with warmth, social sensitivity, and timely accuracy.
- Maintain clean and orderly exam rooms, hallways, and work areas to ensure a premium, welcoming environment.
- Collaborate seamlessly with the entire care team, maintaining a reliable feedback loop and contributing to a culture of continuous improvement.
About You
- Experience: Minimum of five (5) years as a full-time Medical Assistant or Licensed Vocational Nurse.
- Experience in Family and Internal Medicine is a strong plus.
- Licensure/Certifications: Board Certified Medical Assistant (MA) or Licensed Vocational Nurse (LVN).
- Clinical Skills: Experience as a Phlebotomist is highly preferred, or you must possess a strong willingness to learn and perfect this skill.
- Communication & Empathy: Excellent interpersonal, verbal, and written communication skills. You possess strong Clinical and Social Sensitivity (the ability to read social cues) and a demonstrated hospitality mindset.
- Work Style: Highly organized, able to prioritize tasks, and adaptable to changing needs with a positive, proactive demeanor.
- Requirements: Must be able to provide 5 strong references from current and past employers.
Benefits & Work-Life Balance
- Full-time employment with a work-balanced lifestyle (Standard Office Hours: M-F, 8:30 am – 5:00 pm).
- Highly competitive salary.
- Vacations & paid holidays.
- Generous benefits package including medical & 401K.
Diversity & Community
At Peninsula Doctor, we know that a great experience for patients, physicians, and the entire team transpires when people from different geographies, religions, ethnicities, genders, and creeds engage in collaboration. It is vital that we remain curious and compassionate towards ourselves and others, celebrating the new perspectives diversity invites us to see, and fostering a safe, inclusive, and collaborative space.